Bingo Frequently Asked Questions

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Q.. I just won....yippee! Tell me again how can I get my cheque?
A.. AT 35 Thames Street in Chatham, WHEN our volunteer indicated.
      The Office is usually open 9:00-11:30 AM  on Wednesday and
      9:00 -12 Noon on Thursday, but if our volunteer may have to change
       without notice, please try again.
      Remember to bring photo ID and YOUR WINNING CARD.
Q..  I would like to play on my phone. How can I do that?
A.. You can't...the broadcast is on cable and isn't streamed in real time.
Q.. How about my tablet?
A.. Same answer. Cogeco Cable, not the internet.

Q..I'm colour blind. How.....
A..The colour name is printed in text on the ticket.
Q..I thought Charlies carried bingo cards?
A..Charlies on Park Avenue East, not the one on Keil. See next Q.
Q.. My handy corner store doesn't carry bingo cards; what can I do?
A.. Suggest that it would be good for their business and to give the Rotary Club of Chatham a call at 519-354-8300.
Q.. I don't have cable. How can I play?
A.. Arrange a weekly TV Bingo get-together at a friend's home or residence. Bring your cards and snacks. We ARE developing a PURCHASE and PLAY category - See WHERE TO BUY for updates. Rotary TV Bingo can ONLY be played thru TVCogeco's Community TV cable broadcasts.
Q..When I win, how do I get my money?
A..By cheque. You will be informed when you phone if you have to pick-up.
Q.. I wanted to purchase at Shoppers but couldn't.
A.. Shoppers Drug Mart on Queen St. in Chatham and in Blenheim are carrying, but no others.
Q.. My Mom has a grey card from a few weeks ago. Can she play it this week?
A.. No. There are 5 colours that rotate, so grey is going to be played 10 times a year. Only the cards sold in the previous 6 days are valid - you can tell from the different, unique series number. The Vendor  has the play date for each set of cards when you purchase. 
Q.. What is a "Potential Winner"?
A.. Our computer plays the game for all 9,000 card faces that were for sale. Numbers of those that are winners are displayed to our verifier but may not have been sold - they are "potential" until the buyer phones in. We pause on potentials when they appear to allow time for the first winning player.
Q.. A caller recently called the same number twice on the same game.
A.. A ball was picked from the holding tray rather than the new ball dispenser. The ball in the dispenser was still available and was called next - it didn't go back into the mixer. The play of the game was not affected, but some people thought they had missed a ball. Sorry.
Q.. Who gets the sales $ after expenses?
A.. The store owners keep a small percentage. The remainder is used by the Rotary Club of Chatham Service Fund (a registered Canadian charity) to fund projects, mostly to do with youth in Chatham-Kent. In the past the Fund has assisted the new Y, MRI, Accessible Riders, Safety Village,  Fergie Jenkins Field at Rotary Park, Junior Achievement, youth mental health as well as international projects dealing with health, clean water and education programs/computers for remote village schools. We have neither salaried staff or contractors, and Members who travel for projects pay their own expenses. YourTV provides the studio space and assistance as a community service.